Minimizing frustration, time loss and expense, . . . maximizing adventure and cultural experience.
Welcome to GMS
Receive the correct part, faster, with less hassle and a better chance of getting through local customs without paying duty, sometimes 100% above item, shipping, and insurance.
GET STARED: Email make, model, part number, and vessel location: eric@globalmarinesuppliers.com
PROCESS: I’ll investigate U.S. pricing and availability, and email cost and turnaround time from warehouse to you. If price and timing fit your parameters, I’ll send an invoice including DHL shipping costs and automated multiple payment options. With payment complete, I’ll initiate purchase.
About
I started Global Marine Suppliers (GMS) to provide the support service I wished I could have had while traveling the world. GMS strives to save time and hassle from part buying, maximizing options and opportunities for cruising experiences. You’re not alone. I work for you.
Completing a 4.5 year circumnavigation aboard Kandu in 2019 on our 30-yr-old Tayana 42 with wife and two young sons, I experienced first-hand the costs – both financial and opportunity – and frustration of delayed and/or incorrect shipments caused by insufficient and/or inaccurate documentation: 1) generating additionally required written and photographic descriptions, 2) taxis to customs and freight offices, 3) additional freight agent fees, 4) customs storage fees, 5) disputable duties, 6) added marina or dry-dock fees, and worst of all, 7) calendared events missed and regions skipped due to closing safe-sailing weather windows.
Internet access and speeds abroad are often limited. Dockside conditions for conducting research are challenging. Purchasing a part can often be less a question of cost, and more a question of inventory. Local distributors must order the part and it could be 2 months before you’ll see it. The US, being what it is, stocks parts and/or can get them faster than any other nation. I do the research for you…sometimes, due to vessel age, resorting to good used parts. And if I can’t find it. I’ll tell you that too.
Lastly, I offer a second set of experienced eyes, I ask questions like: Is the standard cable length long enough? Do you need seals, gaskets, new bolts, and copper washers with your friction discs? Do you need terminators with your NMEA 2k Tee buss?
Eric Rigney
Reviews
From our beloved clients:
“We can also vouch for Eric’s prompt supply of parts – 5 days, with a personalized service. Highly recommend.” –Cecille Murray, s/v Kuda Laut
“We are not surprised by Eric’s conscientious and excellent customer service.”–Barbara Cole, s/v Complexity
“Thanks for your diligence in listing other parts that may be needed. I think you might be completely right there so am keen to get the whole gearbox taken apart and assessed when we are in a marina . . . it’s a rare thing to find someone so very responsive and considerate with the research needed for parts.”–Jess Lloyd-Mostyn, s/v Adamastor
“[After] a bad lightening strike in Puteri Harbour in March last year and have seriously struggled to get replacement electronics . . . including specific things for example a 240v heating element for our hot water tank! . . . It was quite a large list in the end of 20+ separate items amounting to over $10,000 USD including a new Icom SSB and Garmin Radome and quite rightly Eric asked me for upfront money . . . . I had faith and made the transfer. From that point onwards Eric contacted me almost daily with updates or questions about my order and I know that in some cases he received items that were either wrong or damaged which he returned for replacement. He also asked me first before personally testing an Apple computer for me to make sure it worked as it should before repacking in the original box. You know I have in the past ordered things myself from the States and I can tell you the hassle of trying to return something that arrived broken and obtain a refund was not an easy nor pleasant experience! I cannot imagine the hassle and stress I would have had to go through had I ordered this list of 20+ things myself and some arriving, some not, some okay, some broken, some return and then the wait and the arguments about who’s fault it was and who should be liable? Eric assembled the complete order and boxed it into two boxes for me which were sent by DHL and arrived several days later in perfect condition and amazingly I even got an email from him telling me they were out for delivery here in Malaysia. The packing was a work of art as he had cello-taped, bubble wrapped and added empty boxes to fill gaps so that things couldn’t move around. The boxes were clearly and amply labelled “This Way Up”…….”Yacht in Transit”……..and consequently they sailed through Customs and arrived completely intact in a miraculous couple of days. I balked at [his commission] at first because I thought it sounded a lot but for the attention to detail, customer care and diligence and most importantly completely stress free experience it was money well spent and I would do it again in a heartbeat. In fact I will be doing it again . . . . I highly recommend and for what it’s worth personally endorse using Eric and Global [Marine] Suppliers”–Richard Houghton, s/v Por Dos